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Human Resources
FLSA Designation: Exempt
May, 2005

RECREATION MANAGER

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION
Under administrative direction of the Director of Parks and Recreation, directs, manages, supervises, and coordinates the activities and operations of the Recreation Division within the City’s Parks and Recreation Department including recreational and leisure services and the rental of community facilities; coordinates assigned activities with other divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the Director of Parks and Recreation.

IDENTIFYING CHARACTERISTICS
The Recreation Manager is considered a Division Manager with responsibility for the management of a Division that includes several line areas/sections or functional work groups of significant depth and complexity. Responsibilities include overall administration and implementation of a Division including development of Division objectives and design and implementation of supporting units, programs, processes, policies, and/or procedures to successfully achieve those objectives. A Division Manager is also responsible for the development, administration, and control of the associated budget(s). This classification is distinguished from the next lower classification of Recreation Supervisor by overseeing all programs and operations of the Division, as well as possessing the administrative responsibilities for the Division.

REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

  1. Assumes management responsibility for assigned services and activities of the Parks and Recreation Department’s Recreation Division including planning and supervising comprehensive recreational programs for adult and youth sports, contract classes and/or other recreation programs involving the supervision of group instructors, contractors and leaders in the planning of activities and events.
  2. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
  3. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
  4. Plans, directs, coordinates, and reviews the work plan for assigned recreation staff include those involved in organizing and encouraging the formation of clubs, teams, leagues, and special events; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures to ensure safe work practices, work quality, and accuracy and to ensure compliance to applicable rules, policies, and procedures; meets with staff to identify and resolve problems.
  5. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
  6. Oversees and participates in the development and administration of the Division’s annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
  7. Establishes and administers joint use agreements with school districts; establishes affiliation agreements with other organizations and collaborations with local and state organizations.
  8. Oversees the marketing of recreation programs and activities; supervises and participates in the design, preparation, and distribution of recreation publicity including activity guides, press releases, brochures, pamphlets, flyers, and printed schedules; represents the department to the news media.
  9. Prepares contracts and Requests for Proposals; administers and oversees concession and batting cage contracts.
  10. Assists in the preparation of federal and state grants; seeks sponsorships, gifts, and donations.
  11. Serves as the liaison for the Recreation Division with other divisions, departments, and outside agencies; attends and participates in organizational and community meetings as necessary; establishes and maintains a customer service orientation within the division.
  12. Serves as Recreation Division liaison during processes involved in the development of parks and City facilities.
  13. Manages Capital Improvement Projects at school gyms, multi-purpose rooms, pools, and related facilities.
  14. Responds to and resolves difficult and sensitive citizen inquiries and complaints; responds to inquiries or requests for service from interested community groups and citizens; interprets City policy for community groups, commissions, advisory boards, and citizens; negotiates and resolves sensitive and controversial issues.
  15. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
  16. Provides responsible staff assistance to the Director of Parks and Recreation; conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to recreation programs, policies, and procedures as appropriate.
  17. Gathers and interprets statistical and fiscal data; prepares and submits a variety of reports and memoranda on a number of recreation related subjects.
  18. Attends and participates in professional group meetings; maintain awareness of new trends and developments in the field of recreation and leisure services; incorporates new developments as appropriate.
  19. Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff, and the public.
  20. Performs related duties as required.
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operational characteristics, services, and activities of a recreation and leisure services program. Recreational, cultural, social, and leisure needs of youth, teen, and adult populations of the community. Human services including health, education, and social services for youth through senior populations. Procedures for planning, implementing, and maintaining a variety of recreation and leisure time activities and programs through community participation. Principles and practices of program development and administration. Current trends in recreational/educational/developmental programs. Principles and practices of municipal budget preparation and administration. Principles of supervision, training, and performance evaluation. Pertinent Federal, State, and local laws, codes, and regulations. Marketing principles and practices. Standard program evaluation methods.. Techniques of assessing program needs. Techniques used in public relations and customer services practices. Methods and techniques utilized in advertising and public information. Principles and practices of fiscal, statistical, and administrative research and report preparation. Modern office procedures, methods, and equipment including computers and supporting software applications.

Ability to:
Oversee and participate in the management of a comprehensive recreation and leisure services program. Design, develop, and implement recreation and leisure programs suited to the needs of the community. Oversee, direct, and coordinate the work of lower level staff. Select, supervise, train, and evaluate staff. Participate in the development and administration of division goals, objectives, and procedures. Prepare and administer large program budgets. Elicit community and organizational support for programs. Identify and administer grants for a particular program area. Understand community needs in a variety of recreation areas and evaluate activities according to those needs. Identify methods to maximize service effectiveness and efficiency. Prepare clear and concise administrative and financial reports. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Research, analyze, and evaluate new service delivery methods and techniques. Operate and use modern office equipment including a computer and various software packages. Interpret and apply Federal, State, and local policies, laws, and regulations. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:
A Bachelor’s degree from an accredited college or university with major course work in recreation, public administration, business administration, or related field.

Experience:
Five years of increasingly responsible recreation program administration experience that includes three years of administrative and supervisory responsibility.

License or Certificate:
Possession of an appropriate driver’s license. Possession of a certification in standard first aid and cardiopulmonary resuscitation.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office environment and at indoor and outdoor recreational facilities; travel to different locations; incumbents may be exposed to inclement weather conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces; incumbents may be required to work extended hours including evenings and weekends.

Physical: Primary functions require sufficient physical ability and mobility to work in an office and recreation facility setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

Human Resources Division   
   (925) 516-5191
150 City Park Way   
TTD
   (925) 516-5409
Brentwood, CA 94513  
  (925) 516-5446