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Human Resources
FLSA Designation: Exempt
Revised: May 2006

MANAGEMENT ANALYST

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION
Under general direction of management or supervisory staff, performs a full range of varied, responsible professional and complex technical administrative and analytical duties in support of assigned department, division, function, or program area; provides professional level research, analysis, report preparation, and other analytical support to assigned area; serves as project manager on assigned project; may provide supervision to assigned clerical/administrative staff; coordinates assigned activities with other functions, divisions, outside agencies, and the general public; and performs a variety of professional level duties relative to assigned area of responsibility.

IDENTIFYING CHARACTERISTICS
The Management Analyst classification is considered a professional level position working on complex projects of diverse scope and moderate to difficult complexity involving studies, report writing, and calculations. Assignments performed at this level require a broad knowledge of assigned program area and an in-depth knowledge relative to specific area of assignment. Positions assigned to the Management Analyst classification provide strong support and problem solving requiring an in-depth evaluation of various factors.

REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

  1. Performs a variety of professional level research, administrative, operational, financial, and analytical duties in support of assigned programs and functions within a Department, Division, or program area; conducts studies, research projects, and analysis by selecting, adapting, and applying appropriate analytical, research, and statistical techniques.
  2. Participates in the development and implementation of goals, objectives, policies, and priorities for assigned functions and program areas; researches, implements, and administers policies, procedures, and changing business practices and processes for assigned area; coordinates, structures, and oversees on-going or special programs as assigned.
  3. Conducts or participates in studies of new and existing programs and special projects; researches and analyzes organization structure, technical data, and fiscal impact to determine feasibility, resolve problems, and increase efficiency; consults with City personnel and outside agencies; develops recommendations; assists with the development of policies and procedures; participates in program implementation and monitoring activities; serves as project manager for assigned projects.
  4. Provides assistance in resolving operational and administration problems; identifies problem areas and issues; conducts research to find alternative solutions; makes recommendations; assists in implementation of recommendations.
  5. Prepares administrative, operational, and financial reports including the preparation of conclusions, recommendations, and forecasts based on data summaries and other findings; consults with City staff, outside agencies, and associations to obtain information; advises management staff on emerging issues.
  6. Assists with the budget process; provides assistance in the development and administration of assigned budget; collects and analyzes financial data; provides short and long term planning as applicable to area of assignment; makes budget recommendations relative to assigned program areas or projects; coordinates and compiles budget recommendations prepared by other staff; creates data tracking and reporting systems; monitors status.
  7. Provides staff assistance to management staff; performs a full range of complex duties in support of administrative functions and project areas; reviews and analyzes month end department reporting; prepares staff reports, consults with and advises department personnel.
  8. Coordinates assigned services and project activities with other City programs, functions, boards, committees, and task forces as well as external organizations and agencies and the general public; coordinates with, interacts with, and shares knowledge, issues, and status with appropriate parties.
  9. Represents area of assignment, participates on, and provides staff support to a variety of committees, task forces, and boards; prepares and presents staff reports and other correspondence as appropriate and necessary; responds to and resolves inquiries and complaints.
  10. Oversees and assumes responsibility for departmental and/or some City-wide communications; prepares press releases, City Council staff reports, newsletter articles, and other informational pieces; assists management staff in the preparation of various presentations.
  11. Researches, negotiates, and monitors assigned contracts and agreements with outside suppliers, service providers, and others; ensures work is performed in compliance with contracts and agreements.
  12. As assigned, plans, organizes, administers, reviews, and evaluates the work of assigned administrative/clerical support staff; assists in the development, implementation, and monitoring of work plans to achieve goals and objectives; supervises and participates in developing, implementing and evaluating plans, work processes, systems, and procedures to achieve annual goals, objectives, and work standards.
  13. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of business and public administration and issues related to area of assignment.
  14. Performs related duties as required.
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operational characteristics, services, and activities of assigned program area. General principles, practices, and procedures of business administration and public administration. Principles, structure, and organization of public sector agencies. Principles and practices of project management. Professional and/or technical knowledge of business/industry principles and practices for the area of responsibility. Methods and techniques of used in the performance of duties and responsibilities specific to the area of assignment. Methods and practices of municipal budgeting and finance management. Methods and techniques of data collection, research, and report preparation. Methods and techniques of statistical and financial analysis. Principles and applications of critical thinking and analysis. Principles and practices of record keeping and records management. Pertinent federal, state and local laws, codes and regulations. Basic principles of supervision, training, and performance evaluation. Modern office procedures, methods and equipment including computers and supporting applications.

Ability to:
Perform a full range of analytical and administrative duties in support of assigned programs and functions. Collect, evaluate, and interpret information and data from multiple sources. Conduct research and analysis and provide appropriate recommendations based on findings. Conduct or participate in various organizational, fiscal, and administrative studies and analyses including those on new and existing programs and special projects. Prepare clear and concise analytical, administrative, and financial reports. Develop recommendations for problematic areas and implement and monitor changes. Provide information and organize material in compliance with laws, regulations, and policies. Participate in the development and administration of policies and procedures. Oversee assigned project or project components; manage assigned project scope, schedule, and budget. Direct, coordinate, and review the work of assigned support staff. Supervise, train, and evaluate assigned personnel. Understand and use technical and/or industry concepts and directions to solve problems and manage projects in creative and effective ways. Understand the organization, operation, and services of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations. Assist with budget preparation and administration. Manage multiple tasks, set objectives/goals, and re-prioritize as needed. Work effectively under pressure, meet deadlines, and adjust to changing priorities. Work cooperatively with other departments, City officials, and outside agencies. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility. Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of assigned area. Operate and use modern office equipment including a computer and various software packages. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:
A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, or a related field that pertains to the scope of work.

Experience:
Three years of increasingly responsible administrative experience including experience performing research, analysis, project coordination, and budgetary duties or paraprofessional engineering experience depending on area of assignment.

License or Certificate:
Possession of an appropriate driver’s license.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends and may be required to travel outside City boundaries to attend meetings.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

Human Resources Division   
   (925) 516-5191
150 City Park Way   
TTD
   (925) 516-5409
Brentwood, CA 94513  
  (925) 516-5446