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Human Resources
FLSA Designation: Exempt
May, 2005

HUMAN RESOURCES MANAGER

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION
Under administrative direction of the Assistant City Manager, directs, manages, supervises, and coordinates the activities and operations of the Human Resources Division including recruitment and selection, employee and labor relations, disciplinary actions, classification and compensation, training, employee assistance, and workers’ compensation; coordinates assigned activities with other division, departments, and outside agencies; and provides highly responsible and complex administrative support to the Assistant City Manager.

IDENTIFYING CHARACTERISTICS
The Human Resources Manager is considered a Division Manager with responsibility for the management of a Division that includes several line areas/sections or functional work groups of significant depth and complexity. Responsibilities include overall administration and implementation of a Division including development of Division objectives and design and implementation of supporting units, programs, processes, policies, and/or procedures to successfully achieve those objectives. A Division Manager is also responsible for the development, administration, and control of the associated budget(s).

REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

  1. Assumes management responsibility for assigned services and activities of the City’s Human Resources Division including recruitment and selection, employee and labor relations, disciplinary actions, classification and compensation, training, employee assistance, and workers’ compensation.
  2. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
  3. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
  4. Plans, directs, coordinates, and reviews the work plan for Human Resources Division staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
  5. Selects, trains, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
  6. Oversees and participates in the development and administration of the Division’s annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
  7. Oversees and/or prepares City-wide budget for salary and benefits for inclusion into the City budget document.
  8. Initiates, conducts, and/or oversees investigations relative to complaints of discrimination, harassment, and/or other workplace wrongdoing.
  9. Provides assistance and guidance to departments in the use of and appropriate procedures to follow in addressing performance issues with employees through the corrective discipline process.
  10. Administers the City-wide employee benefit and retirement program activities through contract administration and outside provider services.
  11. Provides technical support to the Chief Negotiator for the City in the negotiation of labor agreements with employee organizations; acts as Chief Negotiator as assigned; initiates special studies for meet and confer purposes; coordinates cost analysis on negotiation proposals; drafts contract language; administers labor agreements; represents the City in labor and management issues.
  12. Conducts and/or oversees classification and compensation studies and makes recommendations to the Assistant City Manager and/or City Manager for presentation to the City Council.
  13. Serves as the liaison for the Human Resources Division with other divisions, departments, and outside agencies; serve as technical resource and provides staff assistance and counsel to the City Council and City staff; negotiates and resolves sensitive and controversial issues; consults with employment labor laws attorneys when necessary; coordinates pertinent information, resources, and work teams necessary to support a positive and productive environment.
  14. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
  15. Provides responsible staff assistance to the Assistant City Manager; conducts a variety of organizational studies, investigations, and operational studies; drafts proposed resolutions and ordinances; prepares correspondence, reports and recommendations for the City Manager and Assistant City Manager.
  16. Attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields of human resources, risk management, workers’ compensation, and other service delivery responsibilities; incorporates new developments as appropriate.
  17. Responds to and resolves difficult and sensitive citizen inquiries and complaints.
  18. Performs related duties as required.
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operational characteristics, services, and activities of a human resources program. Modern principles, practices, and techniques of public and personnel administration, organization, and operation. Recruitment and selection techniques and procedures. Principles and practices of public risk management, safety, loss control, self insurance programs, Workers’ Compensation, and property liability. Benefit and retirement system administration. Principles and practice of employer-employee relations. Principles and practices of program development and administration. Principles and practices of municipal budget preparation and administration. Principles of supervision, training, and performance evaluation. Pertinent federal, state, and local laws, codes, and regulations. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to:
Oversee and participate in the management of a comprehensive human resources program. Oversee, direct, and coordinate the work of lower level staff. Select, supervise, train, and evaluate staff. Participate in the development and administration of division goals, objectives, and procedures. Prepare and administer large program budgets. Prepare clear and concise administrative and financial reports. Negotiate labor agreements and write labor contract language within the authority granted by the City Council. Analyze complex administrative, personnel, benefit and risk management issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Research, analyze, and evaluate new service delivery methods and techniques. Interpret and apply federal, state, and local policies, laws, and regulations. Facilitate group participation and consensus building. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:
A Bachelor’s degree from an accredited college or university with major course work in human resources, business administration, public administration, or related field.

Experience:
Five years of increasingly responsible human resources experience including two years of administrative and supervisory responsibility.

License or Certificate:
Possession of an appropriate driver’s license may be required. Possession of, or ability to obtain, both a Human Resources Management Certification and a California Public Employers Labor Relations Association certification in Labor Relations are desirable.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends and may be required to travel outside City boundaries to attend meetings.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

Human Resources Division   
   (925) 516-5191
150 City Park Way   
TTD
   (925) 516-5409
Brentwood, CA 94513  
  (925) 516-5446