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Human Resources
FLSA Designation: Non-Exempt
May, 2005

WATER CONSERVATION SPECIALIST

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION
Under general supervision of the Water Operations Manager, coordinates the City’s reclaimed water program to ensure compliance with Department of Health Services (DHS) and State regulations regarding the use of reclaimed water and internal coordination among related departments; plans, develops, coordinates, and implements demand management/water conservation programs; operates and maintains a variety of hand and power tools and equipment; and performs related duties as required.

IDENTIFYING CHARACTERISTICS
The Water Reclamation Specialist is responsible for the day-to-day operations of the reclaimed water program, including valve turning, maintenance functions, and sampling as well as planning and implementing demand management/water conservation programs. Assignments require close coordination and customer contacts with engineers, developers, contractors and property owners. The incumbent coordinates with other personnel in ensuring compliance with regulatory requirements.

REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

  1. Performs responsible work in administering and coordinating the activities of the Reclaimed Water Program including valve turning, maintenance functions, and sampling; monitors, tracks, coordinates and inspects new and existing projects for compliance.
  2. Maintains and repairs pump stations; performs basic tests and ensures laboratory procedures meet standards and guidelines for reclaimed water; assures timely completion and reporting of sample collection and analytical results.
  3. Monitors a variety of agricultural, commercial and municipal use areas to ensure compliance with regulatory requirements regarding quantity and use of recycled water and the distribution of recycled water; determines, through the coordination of involved departments, the feasibility of service for users; processes applications for service; investigates complaints regarding the use of recycled water and enforces compliance with relevant ordinances and regulations; schedules and prioritizes workload and sets compliance deadlines.
  4. Ensures plan checks are processed through the Engineering Department for specifications and documentation of new use or conversion sites; maintains conformance with regulations, standards, and State Department of Health requirements; works closely with City Engineering personnel, consultants, and others in planning and implementing system improvements; conducts on-site inspections of reclaimed water systems; reviews plans for reclaimed water systems and recommends expansions to the reclaimed water systems.
  5. Performs Underground Service Alert (USA) identification for various Water Division projects.
  6. Plans, develops, coordinates, and implements demand management/water conservation programs; explains conservation services and programs to the customers, community groups, and other organizations.
  7. Plans, develops and coordinates water conservation programs to match Cal/Fed’s Certification Program including preparing difficult to complex reports, manuals, grants, correspondence and other documents or materials based on data collection and analysis for presentation to management, outside agencies, customers or the general public.
  8. Prepares technical and administrative reports for assigned special projects; provides technical support, advice and recommendations to public and private groups as requested by the General Manager.
  9. Participates in updating the City’s Urban Water Management Plan in accordance with State law and City policy; participates in reducing demand in the event of a declared water supply emergency.
  10. Evaluates new water conservation technology with respect to reducing water demand and prepares recommendations for associated programs.
  11. Gathers, analyzes and interprets data and information related to water use; evaluates water use by all customers; conducts water conservation audits for our customers and provides written and/or oral feedback to customer.
  12. Pursues grants and financial assistance to augment water management and conservation programs; prepares, submits and administers grants designed to promote water conservation as necessary.
  13. Presents and advocates programs to City staff, schools, professional organizations and community groups; attends fairs, seminars and demonstrations to disseminate information regarding water and energy conservation and City activities. Distributes water conservation information at community events, schools and other events upon request
  14. Responds to a variety of inquiries relating to conservation matters in a courteous manner; provides information within the area of assignment; investigates and resolves complaints in an efficient and timely manner.
  15. Develops and implements customer outreach and promotional campaigns for conservation programs, including press releases, direct mail, print advertisements, radio/television, internet, etc.
  16. Records customer contacts and work performed.
  17. Represents the interests of the City at workshops, seminars, committees, and outside organizations; maintains records and prepares a variety of written reports and computerized records pertaining to the day-to-day operations of the reclaimed water program.
  18. Performs related duties as required.
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operational characteristics, services, and activities of water reclamation programs. Principles, practices, materials and standards used in the area of reclaimed water. Equipment, tools, and materials used in reclaimed water testing. Principles and practices of customer service. Basic mathematical principles. Principles and practices of record keeping. City geography and the municipal street system. Conservation programs, implementation and documentation practices for review by the CalFed certification program. Landscape and irrigation design, layout, and installation. Irrigation and water conservation auditing. Occupational hazards and standard safety practices. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Pertinent federal, state, and local laws, codes, and regulations including local utility laws, codes, and regulations.

Ability to:
Perform maintenance functions and sampling activities related to reclaimed water system. Maintain accurate and up-to-date records. Understand and apply pertinent laws, codes, and regulations as well as organization and unit rules, policies, and procedures with good judgment including those regarding reclaimed water applications, installations, rates, and rules. Read and interpret plumbing blueprints, irrigation plans, drawings, specifications, and technical manuals. Prepare preventive maintenance programs and logs. Understand and carry out oral and written instructions. Respond to public inquiries, requests for service, and complaints in a tactful, courteous manner. Deal tactfully and courteously with the public, often in difficult or strained circumstances. Maintain good customer relations with consumers. Independently work in the field performing utility service duties. Plan and organize work to meet changing priorities and deadlines. Observe safety principles and work in a safe manner. Safely and effectively operate a variety of maintenance equipment, tools, and materials. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Work independently in the absence of supervision. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:
Equivalent to the completion of the twelfth grade.

Experience:
Two years of related general maintenance and construction experience.

License or Certificate:
Possession of an appropriate driver’s license.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Office and field environment; travel from site to site; exposure to noise and all types of weather and temperature conditions; exposure to hazardous traffic conditions; work in or around water; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain. Physical: Primary functions require sufficient physical ability and mobility to work in a field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

Human Resources Division   
   (925) 516-5191
150 City Park Way   
TTD
   (925) 516-5409
Brentwood, CA 94513  
  (925) 516-5446