|FLSA Designation: Exempt
Adopted: March, 2007
REGULATORY COMPLIANCE SUPERVISOR
Class specifications are intended to present a descriptive list of the range of duties
performed by employees in the class. Specifications are not intended to reflect all duties
performed within the job.
Under general direction of the Water Operations Manager, supervises, assigns, reviews, and
participates in the day-to-day operations of the City’s Water Quality Laboratory (WQL) to
include water sample collection, laboratory testing and analysis; water quality
investigations; regulatory impact analysis; laboratory research; ensures the laboratory is
in compliance with state and federal requirements; represents laboratory operations with
government control agencies; ensures work quality and adherence to established policies and
procedures; coordinates assigned activities with other divisions and outside agencies; and
performs the more technical and complex tasks relative to assigned area of responsibility
The Regulatory Compliance Supervisor is considered a supervisory level with responsibility
for assigning and supervising the work of staff engaged in field and laboratory activities
in support of the operation of the City’s water quality monitoring and control program.
Positions in this class contribute to the overall management of the Water and Wastewater
Treatment Plant/Operations Divisions by participating in the development of policies and
procedures, developing and implementing program goals and objectives while providing
conformance to overall departmental goals and objectives, and participating in the
development and monitoring of budgets. Positions in this class exercise considerable
discretion and independence in coordinating field and laboratory activities in support of
the City’s water quality and wastewater treatment plant programs. The Regulatory Compliance
Supervisor is distinguished from the Water Operations Manager in that the latter has
responsibility for all water quality and operations support activities.
The following duties are typical for this classification. Incumbents may not perform all of
the listed duties and/or may be required to perform additional or different duties from
those set forth below to address business needs and changing business practices.
- Plans, prioritizes, assigns, supervises, reviews, and participates in the work of staff
responsible for the operation of field and laboratory testing and analyses related to the
City’s water quality monitoring and control program; ensures source water, treatment and
distribution system water sampling activities are completed in compliance with state,
federal and local mandates for water quality; reviews test reports; oversees work of
outside laboratories contracted to perform specialized testing; maintains quality
assurance/quality control (QA/QC) program; and directs efforts to maintain WQL
certification under the Environmental Laboratory Accreditation Program (ELAP).
- Establishes schedules and methods for providing laboratory testing and analysis
services; identifies resource needs; reviews needs with appropriate management staff;
allocates resources accordingly.
- Participates in the development of goals and objectives as well as policies and
procedures; makes recommendations for changes and improvements to existing standards,
policies, and procedures; participates in the implementation of approved policies and
procedures; monitors work activities to ensure compliance with established policies and
- Participates in the selection of assigned laboratory staff; provides or coordinates
staff training; works with employees to correct deficiencies; implements discipline
- Participates in the preparation and administration of assigned program budget; submits
budget recommendations; monitors expenditures.
- Supervises and performs tasks related to the operation of the laboratory, equipment
and related systems.
- Participates in water treatment studies and pilot programs by helping design special
sampling or testing methods; oversees research in water analyses and recommends changes in
methods based on findings.
- Provides ongoing support and technical assistance to City staff regarding water
quality, water sampling, and testing methods; confers with governmental and water industry
representatives about water quality matters; participates in federal, state and local
committees on drinking water issues; helps determine necessary procedures to protect water
quality in an emergency.
- Assists in inspections by the Department of Health Services, the Regional Water
Quality Control Board and other state and local agencies as necessary.
- Assists in the annual renewal of permits for various agencies; gathers data and fills
out necessary forms.
- Oversees and participates in ordering and storing chemicals and other materials and
supplies used in the laboratory and throughout the distribution system.
- Prepares a variety of reports related to area of responsibility; supervises usage of
the Laboratory Information system (LIMS) and related data management systems; determines
need for special reports; reviews and analyzes regular and special reports, sheets, logs,
and data generated by LIMS for compliance and accuracy; reviews and retrieves data from
laboratory’s operating computer; inputs information as necessary.
- Compiles and prepares regular/special reports covering the details of WQL operations
for senior management such as monthly sampling and testing statistics; prepares and submits
required reports to State regulatory agencies.
- Assists the Water Operations Manager, Deputy Director of Public Works and the Director
of Public Works/City Engineer with operating and capital improvement budgets; monitors
budget expenditures; prepares project cost estimates and analysis.
- Serves on committees as necessary; represents the City’s laboratory analysis functions
in public relations activities; addresses, investigates and responds to inquires and
- Responds to and resolves difficult and sensitive citizen inquiries and complaints in
an efficient and timely manner; informs Manager and Director about unusual patterns of
complaints and helps determine appropriate corrective action; responds to emergency
situations as necessary.
- Coordinates assigned activities with those of other divisions and outside agencies and
- Attends and participates in professional group meetings; maintains awareness of new
trends and developments in the field of water quality sampling and analysis; incorporates
new developments as appropriate into programs.
- Performs after-hours emergency work as necessary.
- Performs related duties as required.
The following generally describes the knowledge and ability required to enter the job
and/or be learned within a short period of time in order to successfully perform the
Operations, services, and activities of a water quality laboratory.
Advanced principles, practices and techniques of water quality laboratory operations
quality assurance and operation functions.
The chemical and bacteriological characteristics of water.
General quantitative and qualitative analysis.
Microorganisms common to fresh water
Modern laboratory instruments and their usage
Sources of information related to water analysis and water quality
Sampling techniques and methods of statistical analysis
General principles of water treatment and disinfection.
Principles and practices of bacteriological and sampling techniques and mathematical
Principles of supervision, training, and performance evaluation.
Basic principles and practices of municipal budget preparation and administration.
Principles and procedures of record keeping.
Principles of business letter writing and basic report preparation.
Occupational hazards and standard safety practices.
Office procedures, methods, and equipment including computers and applicable software
applications such as word processing, spreadsheets, and databases.
Federal and state laws and regulations governing water purification.
Pertinent federal, state, and local laws, codes, and regulations.
Coordinate and direct Water Quality Laboratory programs.
Supervise, organize, and review the work of assigned staff involved in the maintenance and
operation of a Water Quality Laboratory.
Select, train, and evaluate staff.
Recommend and implement goals, objectives, policies and procedures for assigned programs.
Understand the organization and operation of the City and of outside agencies as necessary
to assume assigned responsibilities.
Understand, interpret, and apply general and specific administrative and departmental
policies and procedures as well as applicable federal, state, and local policies, laws, and
Prepare clear and concise reports.
Participate in the preparation and administration of assigned budgets.
Ensure equipment is maintained appropriately.
Ensure water quality laboratory testing and analysis, including chemical and
bacteriological laboratory tests are conducted in accordance with mandates.
Analyze and interpret laboratory tests and provide information to appropriate personnel who
are responsible to make modifications to wastewater treatment plant operations and take
corrective and preventive measures.
Read and interpret laboratory equipment and analysis results.
Perform on-site laboratory tests.
Maintain accurate and updated logs, records and reports.
Prepare and submit comprehensive and mandated reports.
Represent the City’s laboratory program with other governmental agencies and community
Operate office equipment including computers and supporting software applications.
Safely and effectively operate the tools and equipment used in the analysis and testing of
water and wastewater samples.
Plan and organize work to meet changing priorities and deadlines.
Effectively represent the City to outside individuals and agencies to accomplish unit goals
Work cooperatively with other departments, City officials, and outside agencies.
Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City
staff, or other agencies on sensitive issues in area of responsibility.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course
Education and Experience Guidelines - Any combination of education and experience
that would likely provide the required knowledge and abilities is qualifying. A typical way
to obtain the knowledge and abilities would be:
Possession of a Bachelor of Science (B.S.) degree from an accredited college with a major
in chemistry, biochemistry, microbiology, bacteriology, environmental science or closely
Four years of full time experience in an analytical laboratory performing chemical and
bacteriological water or wastewater analyses, including one year of lead supervisory
License or Certificate:
Possession of, or ability to obtain and maintain, an appropriate driver’s license.
Possession of Grade III Laboratory Analyst Certification issued by the California Water
Environment Association (CWEA), is highly desirable.
Possession of Grade II Water Quality Laboratory Analyst Certification issued by the
American Water Works Association (AWWA) California-Nevada Section, is highly desirable.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential job functions.
Environment: Laboratory and field environment; exposure to noise, dust, grease,
fumes, gases, potentially hazardous chemicals, electrical energy, and inclement weather
conditions including wet and/or humid conditions; work around water or wastewater; work on
slippery surfaces; regularly work near moving mechanical parts; and work around moderately
loud noise levels when out in the field; incumbents may be required to work evenings,
nights, and weekends.
Physical: Primary functions require sufficient physical ability and mobility to work
in a laboratory and field environment; walk, stand, and sit for prolonged periods of time;
frequently stoop, bend, kneel, crouch, crawl, climb, reach, and twist; push, pull, lift,
and/or carry moderate to heavy amounts of weights; operate assigned equipment and vehicles;
ability to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.