|FLSA Designation: Non-Exempt
PARKS PLANNING TECHNICIAN
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
Under general supervision of the Parks Development Manager, performs a variety of technical, programmatic, administrative, advanced clerical, and routine staff and analytical duties requiring the application of specific parks planning program knowledge and administrative and clerical skills in support of the City’s Parks Development Division; tracks all plans and submittals for landscaping involved in developer and CIP projects throughout the City; assumes on-going technical duties and responsibilities specific to area of assignment; participates in coordinating assigned programs, projects, and services with other City departments, divisions, and outside agencies including to work with developers, architects, and engineers to facilitate timely completion of projects; and provides specialized departmental or program information and assistance to City staff and the general public.
The Parks Planning Technician is the full journey level technical support classification. Positions allocated to this class are responsible for providing technical support services to the City’s Parks Development Division. Parks Planning Technicians work on projects of diverse scope and moderate to intermediate complexity involving evaluation of various factors. This class interacts regularly with a wide variety of people across the organization and provides strong support and problem solving to others. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
- Performs a variety of technical, programmatic, administrative, advanced clerical, and routine staff and analytical duties requiring the application of specific parks planning program knowledge and administrative and clerical skills in support of the City’s Parks Development Division; assumes responsibility for specific duties related to tracking all plans and submittals for landscaping involved in developer and CIP projects throughout the City.
- Processes construction documents for plan check; plan checks landscape plans; communicates with developers, contractors, and architects regarding required revisions and status of plans.
- Provides project management support for parks CIP projects including to meet with contractor and construction inspectors to resolve issues; processes/approves submittals.
- Serves as primary contact, liaison, and resource for assigned functions and programs with other City staff, the general public, and outside agencies and organizations; provides customer service by responding to inquiries by phone and at the counter; responds to requests for information and assistance regarding City policies and application procedures; assists the public and other City staff in interpreting and applying City policies and procedures; researches information related to City and departmental policies and procedures; explains, justifies, and defends programs, policies, and activities; works cooperatively with developers, architects, and engineers or their representatives to resolve questions and to facilitate the timely completion of projects.
- Conducts a variety of studies and research for assigned area; collects, compiles, and reviews information from various sources on a variety of specialized topics related to program area of assignment; participates in the preparation of reports that present data, identify alternatives, and make and justify recommendations.
- Performs a variety of special projects and assignments in assigned area; assists with the development of policies and procedures.
- Verifies and reviews materials, applications, records, and reports for completeness and conformance with established regulations and procedures; applies applicable policies and procedures in determining completeness of applications, records, and reports; provides information and forms; collects and processes appropriate information.
- As assigned, assist in coordinating and monitoring assigned budgets and contracts.
- Attends meetings and takes, transcribes, and assures proper distribution of minutes.
- Establishes and maintains various filing systems, schedules, records, and other reference materials; files correspondence, reports, and bulletins; log reports, applications, and/or telephone calls; maintains records related to specific area of assignment.
- Operates a variety of office equipment including copiers, facsimile machine, and computer; utilizes various computer applications and software packages; inputs, maintains, and utilizes data to develop reports using spreadsheet software; manages assigned database; maintains and generates reports from a database or network system; creates, formats, and revises charts, graphs, flowcharts, worksheets, booklets, brochures, and forms using word processing, desktop publishing, and other computer applications; organizes and maintains disk storage and filing; copies blueprints.
- Recommends improvements in work flow, procedures, and use of equipment and forms; implements improvements as approved; develops and revises office forms and report formats as required.
- May make presentations and represent the assigned division or projects in meetings with representatives of businesses, community organizations, governmental agencies, and the public.
- Performs related duties as required.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Basic operational characteristics, services, and activities of a Parks Development program area.
Technical knowledge of business/industry principles and practices related to parks planning.
Landscape plants and irrigation components.
Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment.
Standard details for plan checking.
Principles and practices of research and report preparation.
Principles and procedures of record keeping.
Principles and practices used in establishing and maintaining files and information retrieval systems.
Principles of business letter writing.
Customer service and public relations methods and techniques.
Methods and techniques of proper phone etiquette.
English usage, spelling, grammar, and punctuation.
Principles, practices, and requirements used in the preparation of various documents.
General procedures, regulations, and practices in local government.
Modern office procedures, methods, and equipment including computers.
Computer applications such as word processing, spreadsheet, and database applications as well as financial and statistical software.
Pertinent federal, state, and local laws, codes, and regulations.
Perform a full range of technical, administrative, programmatic, and advanced clerical work of a general or specialized nature related to parks development/planning involving the use of independent judgment and personal initiative.
Apply technical principles and practices specific to parks planning.
Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
Understand and apply pertinent laws, codes, and regulations as well as organization and unit rules, policies, and procedures with good judgment.
Research, compile, and interpret a variety of information and make appropriate recommendations.
Participate in the preparation of a variety of reports.
Independently prepare correspondence and memoranda.
Exercise good judgment in maintaining information, records, and reports.
Exercise initiative and sound judgment in solving difficult and complex technical problems within established procedural guidelines.
Work independently in the absence of supervision.
Plan and organize work to meet changing priorities and deadlines.
Perform mathematical calculations quickly and accurately including to add and subtract, multiply and divide, and calculate percentages, fractions, and decimals.
Implement and maintain filing systems.
Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
Compile a variety of information and records and exercise good judgment in maintaining information, records, and reports.
Deal successfully with the public, in person and over the telephone; respond tactfully, clearly, concisely, and courteously to issues, concerns, and needs.
Work cooperatively with other departments, City staff and officials, and outside agencies.
Operate and use modern office equipment including a computer and various software packages.
Use applicable office terminology, forms, documents, and procedures in the course of the work.
Type and enter data at a speed necessary for successful job performance.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Equivalent to the completion of the twelfth grade supplemented by specialized or college level course work in park development, planning, or other professional and/or technical discipline.
Three years of responsible programmatic, technical, and administrative support experience related to parks planning/development.
License or Certificate:
Possession of an appropriate driver’s license may be required.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office environment; occasional fieldwork may be required.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; may travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.