|FLSA Designation: Non-Exempt
COMMUNITY DEVELOPMENT SPECIALIST
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
Under direction of assigned supervisory or management staff, performs a variety of para-professional level project coordination duties in support of assigned Community Development project or project area, which may include building, planning, redevelopment, economic development, and/or housing; participates in the development, implementation, and administration of assigned services and functional areas; participates in budget development and monitoring and project area procedure development and implementation; provides a full range of technical, programmatic, administrative, advanced clerical, and routine staff and analytical duties requiring the application of specific program knowledge and administrative, secretarial, and clerical skills in support of assigned division, program, or function within the Community Development Department; and provides specialized departmental or program information and assistance to City staff and the general public.
The Community Development Specialist is a para-professional class performing a full range of advanced journey level duties and responsibilities with a high degree of independence and with minimal supervision and instruction. Positions at this level are distinguished from other classes within the Community Development program support series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including assuming responsibility for projects and/or programs of moderate complexity. Incumbents are required to have knowledge of City policies and procedures, good problem solving and organizational skills, and the ability to exercise sound judgment within established guidelines. Positions in this class may exercise technical supervision over positions in lower level classifications but this is not considered the primary distinguishing characteristic.
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
- Assists in the planning, design, and implementation of Community Development project or project elements related to area of assignment, which may include building, planning, redevelopment, economic development, and/or housing; participates in processes to define scope and schedule; participates in implementation processes.
- Assumes responsibility for providing coordination of resources for projects; determines project short and long-term needs and develops recommendations; designs processes and procedures to implement, maintain, and/or manage functional area resources; determines methods and procedures on new assignments.
- Provides assistance in resolving operational and administration problems; identifies problem areas and issues; conducts research to find alternative solutions; makes recommendations; assists in implementation of recommendations.
- Performs a variety of technical, programmatic, administrative, advanced clerical, and routine staff and analytical duties requiring the application of specific program knowledge and administrative, secretarial, and clerical skills in support of assigned division, program, or function within the Community Development Department; assumes responsibility for specific program area duties; provides assistance in administrative and operating programs as assigned.
- Serves as contact, liaison, and resource for assigned functions and programs with other City staff, the general public, and outside agencies and organizations; provides customer service by responding to inquiries by phone and at the counter; responds to requests for information and assistance regarding City policies and application procedures; assists the public and other City staff in interpreting and applying City policies and procedures; researches information related to City and departmental policies and procedures; explains, justifies, and defends programs, policies, and activities; works cooperatively with property owners, contractors, architects, developers, engineers, or their representatives to resolve questions.
- Conducts a variety of studies and research for assigned area; collects, compiles, and reviews information from various sources on a variety of specialized topics related to program area of assignment; participates in the preparation of reports that present data, identify alternatives, and make and justify recommendations.
- Verifies and reviews materials, applications, records, and reports for completeness and conformance with established regulations and procedures; applies applicable policies and procedures in determining completeness of applications, records, and reports; provides information and forms; collects and processes appropriate information.
- Researches, negotiates, and monitors assigned contracts and agreements with outside suppliers, service providers, and others; ensures work is performed in compliance with contracts and agreements; process invoices and payments.
- Participates in coordinating assigned activities and functions with other Agency staff, projects, functions, boards, committees, and task forces as well as local, state, and federal agencies/jurisdictions and the general public; coordinates with, interacts with, shares knowledge with, and develops collaborative relationships.
- Manages data and information used in assigned area including to administer assigned databases; enters and modifies data; generates reports; analyzes user needs and modifies database structure and/or format in response to user needs; trains staff on use of database systems; prepares database documentation.
- Establishes and maintains various filing systems, schedules, records, and other reference materials; files correspondence, reports, and bulletins; logs reports, applications, and/or telephone calls; maintains records related to specific area of assignment.
- Recommends improvements in work flow, procedures, and use of equipment and forms; implements improvements as approved; develops and revises office forms and report formats as required.
- May make presentations and represent the assigned City department, division, program, or project throughout the community; represents the City in meetings with representatives of businesses, community organizations, governmental agencies, and the public.
- Monitors legislation and developments related to area of assignment; determines and monitors City compliance.
- Performs related duties as required.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Operational characteristics, services, and activities of assigned Community Development Department functions, programs, and operational area; area of assignment may include building, planning, redevelopment, economic development, and/or housing.
General principles, practices, and procedures of business administration and public administration.
Paraprofessional and technical expert knowledge of business/industry principles and practices related to the area of responsibility.
Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment.
Project and contract management principles and practices.
Methods and techniques of statistical and financial analysis.
Principles and practices of fiscal, statistical, and administrative research and report preparation.
Principles and practices of budget preparation and administration.
Principles and practices of record keeping and records management.
Principles and practices used in establishing and maintaining files and information retrieval systems.
Principles of business letter writing.
Customer service and public relations methods and techniques.
Methods and techniques of proper phone etiquette.
English usage, spelling, grammar, and punctuation.
Principles, practices, and requirements used in the preparation of various documents including public notices, resolutions, and agendas.
Principles, practices and methods of public administration including budgeting and grant administration.
Modern office procedures, methods, and equipment including computers.
Computer applications such as word processing, spreadsheet, and database applications as well as financial and statistical software.
Pertinent federal, state, and local laws, codes, and regulations.
Participate in the management of assigned projects or project areas.
Use technical concepts and general project management tools and techniques to effectively coordinate a project and solve complex problems in creative and effective ways.
Perform a full range of paraprofessional, technical, administrative, programmatic, and advanced clerical work of a general or specialized nature involving the use of independent judgment and personal initiative.
Apply technical principles and practices specific to area of assignment, which may include building, planning, redevelopment, economic development, and/or housing.
Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
Understand and apply pertinent laws, codes, and regulations as well as organization and unit rules, policies, and procedures with good judgment.
Research, compile, and interpret a variety of information and make appropriate recommendations.
Participate in the preparation of a variety of administrative and financial reports.
Conduct or participate in various organizational, fiscal, and administrative studies and analyses including those on new and existing projects and/or program areas.
Participate in the development and administration of policies and procedures.
Develop recommendations for problematic areas and implement and monitor changes.
Independently prepare correspondence and memoranda.
Interpret technical information for a variety of audiences.
Assist with budget preparation and administration.
Coordinate projects with multiple tasks and re-prioritize as needed.
Exercise good judgment in maintaining information, records, and reports.
Exercise initiative and sound judgment in solving difficult and complex administrative and technical problems within established procedural guidelines.
Plan and organize work to meet changing priorities and deadlines.
Implement and maintain filing systems.
Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
Deal successfully with the public, in person and over the telephone; respond tactfully, clearly, concisely, and courteously to issues, concerns, and needs.
Work cooperatively with other departments, City staff and officials, and outside agencies.
Operate and use modern office equipment including a computer and various software packages.
Type and enter data at a speed necessary for successful job performance.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Equivalent to the completion of the twelfth grade supplemented by two years of or college level course work in a professional and/or technical discipline.
Five years of responsible programmatic, technical, and administrative support experience specific to area of assignment and two years of experience comparable to a Community Development Technician with the City of Brentwood.
License or Certificate:
Possession of an appropriate driver’s license may be required.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office environment; occasional fieldwork may be required.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; may travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.