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Human Resources
FLSA Designation: Exempt
May, 2005

WATER PRODUCTION SUPERVISOR

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION
Under direction of the Water Operations Manager, supervises, assigns, reviews, and participates in the work of staff responsible for the operation and maintenance of the City’s water production facilities, pumping, and storage facilities as well as staff responsible for administering and overseeing the cross-connection inspection and control program; ensures compliance with all state, federal, and local regulations; ensures work quality and adherence to established policies and procedures; coordinates assigned activities with other divisions and outside agencies; maintains water production equipment and facilities; coordinates the department’s major repair and renovation activities; serves as a technical resource for assigned work crews; and performs the more technical and complex tasks relative to assigned area of responsibility.

IDENTIFYING CHARACTERISTICS
The Water Production Supervisor is considered a supervisory level with responsibility for assigning and supervising the work staff engaged in the operation and maintenance of the City’s water production facilities, pumping, and storage facilities as well as staff responsible for administering and overseeing the cross-connection inspection and control program. Positions in this class contribute to the overall management of the Water Operations/Production Division by participating in the development of policies and procedures, developing and implementing program goals and objectives while providing conformance to overall departmental goals and objectives, and participating in the development and monitoring of budgets. Positions in this class exercise considerable discretion and independence in coordinating assigned segments of the City’s water production programs.

REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

  1. Plans, prioritizes, assigns, supervises, reviews, and participates in the work of staff responsible for the operation and maintenance of the City’s water production facilities, pumping, and storage facilities as well as staff responsible for administering and overseeing the cross-connection inspection and control program; ensures compliance with all state, federal, and local regulations.
  2. Establishes schedules and methods for providing water distribution services; identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly.
  3. Participates in the development of goals and objectives as well as policies and procedures; makes recommendations for changes and improvements to existing standards, policies, and procedures; participates in the implementation of approved policies and procedures; monitors work activities to ensure compliance with established policies and procedures.
  4. Participates in the selection of assigned maintenance staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures.
  5. Participates in the preparation and administration of assigned program budget; submits budget recommendations; monitors expenditures.
  6. Performs the more technical and complex tasks of the work unit including developing and checking plans and specifications and providing operational input to development of capital projects.
  7. Checks pump stations, wells, tank, and reservoir sites for needed maintenance and repair.
  8. Inspects and evaluates work in progress and upon completion to assure that repairs, maintenance, and project activities are performed in accordance with City regulations, policies, and operating procedures and practices; identifies problem areas and directs remedial action.
  9. Oversees and participates in monitoring water quality by collecting representative water samples; performs laboratory tests for turbidity, color, odor, coliform, chlorine residual, and other tests as required; preserves samples for later shipment to the laboratory.
  10. Utilizes automatic and manual control systems and regulates the flow of water and reservoir elevations, chemical feed rates and other elements to ensure optimum safety and efficiency.
  11. Oversees and participates in inspecting pumps, control and disinfection systems, hydrants, meters, valves and other water facilities and appurtenances; installs and maintains such facilities; may participate in performing major underground repairs to the water system.
  12. Participates in and oversees the City’s urban water conservation plan activities.
  13. Supervises the monitoring of water quality instruments and chlorination to ensure potable water is in compliance with state and federal requirements.
  14. Prepares or reviews and maintains a wide variety of written reports and records including time sheets, work orders, and maintenance requests; prepares periodic and special reports related to water production and quality; distributes such reports to the appropriate governmental agencies and the public; inputs information into a computer system; prepares statistical and/or analytical reports on operations and activities as necessary.
  15. Responds to and resolves difficult and sensitive citizen inquiries and complaints in an efficient and timely manner; responds to emergency situations as necessary.
  16. Coordinates assigned maintenance activities with those of other divisions and outside agencies and organizations.
  17. Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of water production; incorporates new developments as appropriate into programs.
  18. Performs related duties as required.
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operational characteristics of water production systems. Advanced practices, techniques and materials used in maintenance, operation and repair of water systems, as well as related facilities. Advanced principles and practices of conventional water treatment techniques, cross-connection control, water sampling techniques, project design, cost estimating and management. Operational characteristics of specialized construction and maintenance tools and equipment. Principles of supervision, training, and performance evaluation. Basic principles and practices of municipal budget preparation and administration. Principles and procedures of record keeping. Principles of business letter writing and basic report preparation. Occupational hazards and standard safety procedures. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Pertinent federal, state, and local laws, codes, and regulations.

Ability to:
Coordinate and direct water production programs. Supervise, organize, and review the work of assigned staff involved in the maintenance and repair of water production systems. Select, train, and evaluate staff. Recommend and implement goals, objectives, policies and procedures for providing water production programs. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations. Prepare clear and concise reports. Participate in the preparation and administration of assigned budgets. Operate water production and distribution equipment, including production control and chemical feed devices. Performs maintenance and makes adjustments to water production and distribution equipment. Cleans and performs preventive maintenance on facilities and equipment. Recognize unusual, inefficient or dangerous operating conditions and formulate appropriate courses of action. Accurately read and record data from gauges, meters and computer systems. Analyze and evaluate new and existing service delivery methods and standard operating procedures. Perform routine chemical tests and adjust equipment accordingly, prepare detailed technical reports. Observe safety principles and work in a safe manner. Safely and effectively operate a variety of maintenance and construction equipment, tools and materials. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Plan and organize work to meet changing priorities and deadlines. Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit. Work cooperatively with other departments, City officials, and outside agencies. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:
Equivalent to the completion of the twelfth grade supplemented by specialized training in mechanical repair related to water distribution systems.

Experience:
Four years of experience in the operation and maintenance of a water production system including one year of lead supervisory responsibility.

License or Certificate:
Possession of, or ability to obtain, an appropriate driver’s license. Possession of a Grade IV Water Distribution Operator certificate issued by the State of California Department of Health Services. Possession of a Grade III Water Treatment Operator certificate issued by the State of California Department of Health Services. Backflow Tester/Cross Connection Control Specialist certifications are highly desirable.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Standard office setting and outdoor field environment; travel from site to site; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions; work in or around water; exposure to hazardous traffic conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain; work at heights; incumbents may be required to respond to emergency and public calls after hours including evenings and weekends.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting and in a field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

Human Resources Division   
   (925) 516-5191
150 City Park Way   
TTD
   (925) 516-5409
Brentwood, CA 94513  
  (925) 516-5446