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Human Resources
FLSA Designation: Exempt
May, 2005

SOLID WASTE MANAGER

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION
Under administrative direction of the Director of Public Works, directs, manages, supervises, and coordinates the activities and operations of the Solid Waste Division within the Public Works Department including directing operations of the City’s refuse collection and disposal program; oversees the maintenance of the City’s transfer facilities and equipment maintenance; oversees and performs customer service activities; coordinates assigned activities with other divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the Director of Public Works.

IDENTIFYING CHARACTERISTICS
The Solid Waste Manager is considered a Division Manager with responsibility for the management of a Division that includes several line areas/sections or functional work groups of significant depth and complexity. Responsibilities include overall administration and implementation of a Division including development of Division objectives and design and implementation of supporting units, programs, processes, policies, and/or procedures to successfully achieve those objectives. A Division Manager is also responsible for the development, administration, and control of the associated budget(s). This classification is distinguished from the Director of Public Works which has responsibility for overall department management in a variety of program areas.

REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

  1. Assumes management responsibility for assigned services and activities of the Solid Waste Division including collection and disposal, recycling, education programs and source reduction.
  2. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
  3. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
  4. Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
  5. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
  6. Oversees and participates in the development and administration of the Division’s annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
  7. Oversees the maintenance of the City’s transfer facilities and equipment repair including conformance with the California Highway Patrol B.I.T program.
  8. Monitors and approves equipment purchases; assists staff in developing specifications; inspects refuse containers and enclosures to ensure compliance and oversees program computer operations.
  9. Assists in fee collections; recommends and changes commercial refuse fees as necessary.
  10. Prepares and/or reviews various reports, logs, and records for compliance with state and local mandates, permit requirements, and health codes.
  11. Prepares, reviews, and responds to grant opportunities.
  12. Oversees and supervises the solid waste division’s customer service call center; responds to and resolves difficult and sensitive citizen inquiries and complaints; establishes and maintains a customer service orientation within the division.
  13. Manages CIP projects, public education programs, newsletters and source reductions promotions involving solid waste including composting classes, hazardous waste public outreach, and electric mower rebates.
  14. Serves as the liaison for the Solid Waste Division with other divisions, departments, and outside agencies; negotiates and resolves sensitive and controversial issues.
  15. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
  16. Provides responsible staff assistance to the Director of Public Works; conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to solid waste programs, policies, and procedures as appropriate.
  17. Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of solid waste; incorporates new developments as appropriate.
  18. Performs related duties as required.
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operations, services, and activities of a comprehensive municipal solid waste program. Modern and complex principles and practices of maintaining a solid waste program. Advanced methods, practices, materials, tools and equipment common to a solid waste program. Principles and practices of solid waste program rate assessments. Principles and practices of program development and administration. City policies and procedures in refuse collection, disposal and recycling. Effective methods and procedures for scheduling and assigning crews in collection and disposal. Practices and equipment used in all refuse collection activities. Type and level of services generally performed in refuse collection programs. Appropriate City Ordinances regulating refuse collection and disposal. Occupational hazards and standard safety precautions necessary in work. Effective and efficient work practices. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles and practices of municipal budget preparation and administration. Principles and practices of supervision, training and performance evaluation. Pertinent federal, state, and local laws, codes, and regulations including DMV and Department of Transportation laws and regulations of trucks.

Ability to:
Oversee and participate in the management of a comprehensive solid waste program. Oversee, direct, and coordinate the work of lower level staff. Select, supervise, train, and evaluate staff. Participate in the development and administration of division goals, objectives, and procedures. Prepare and administer large program budgets. Prepare clear and concise administrative and financial reports. Plan, layout, coordinate and schedule the work of refuse collection, disposal and recycling crews. Maintain effective customer relations. Set priorities and schedule work according to specific needs. Administer and supervise the various refuse collection functions assigned to the program. Recommend purchases of supplies, equipment and tools. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Research, analyze, and evaluate new service delivery methods and techniques. Interpret and apply Federal, State, and local policies, laws, and regulations. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines- Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:
A Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, or a closely related field.

Experience:
Five years of increasingly responsible solid waste program administration experience including three years of administrative and supervisory responsibility.

License or Certificate:
Possession of an appropriate, valid Class B driver’s license.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office environment with some travel to different sites; incumbents may be exposed to inclement weather conditions; incumbents may be required to work extended hours including evenings and weekends and may be required to travel outside City boundaries to attend meetings.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

Human Resources Division   
   (925) 516-5191
150 City Park Way   
TTD
   (925) 516-5409
Brentwood, CA 94513  
  (925) 516-5446