Brentwood City Hall


Our home pageContact UsPrevious Page

Central Park Gazebo

CITY COUNCIL AGENDA ITEM NO. 16

Meeting Date: August 14, 2001

Subject/Title: Priority of Use at the City of Brentwood Family Aquatic Complex

Submitted by: Craig Bronzan, Director of Parks and Recreation
Report prepared by Sue Barry, Recreation Services Supervisor

Approved by: Jon Elam, City Manager


RECOMMENDATION 
Discussion and direction regarding priority of use and activities at the Brentwood Family Aquatic Complex.

PREVIOUS ACTION 
No previous action.

BACKGROUND 
The Brentwood Family Aquatic Complex opened Labor Day weekend of 2000. Since then and through the end of July 2001, 33,787 patrons have enjoyed themselves at the pool. Of those patrons, 4,258 of those were lap swimmers. Patrons have quickly learned the value of swim passes as we have sold 811 passes. 

Staff, understanding City Council’s direction on resident priority, has given the highest rating to City-run activities. Currently City-run programs include: recreational swim (including the zero entry, slide pools and diving board areas), swim lessons (morning, afternoon and Saturday), lap swim in the early morning, lunch time and evening, Jr. lifeguard program, lifeguard certification course, staff training, water aerobics, family special events, X-treme Fun camp, special interest classes and picnic rental areas. Other, non-City users include the Liberty High School swim and water polo teams for practices, meets and matches, Brentwood Union School District for year-end special events, Aquaknights, Dolphins and Terrapins swim teams for practices and swim meets, private groups and private rentals.

During the use of the facility, the City provides to the swim clubs use of the competition pool and lap pool when needed for warm-ups, supervisory staff, lifeguards, lane ropes, clocks, diving blocks, tables and chairs when needed, water polo cages, their own outside storage bin, storage area closet, phone line, bulletin board, PA system and use of locker and shower facilities.

The Liberty Union High School District currently has a 35-yard pool on the Liberty campus and is building a 25-yard pool on the Freedom High campus. Several of the swim clubs swim at other locations, including Knightsen Elementary School, Cowell pool in Concord, and Sullenberger and Los Medanos pools in Pittsburg. All of these swimmers include Brentwood residents in their membership and would like to swim locally. 

During the eleven months of operation, staff has worked to provide a variety of services to the general public (City programs) and balance the requests of the Liberty Union High School District and swim teams. It has become increasingly difficult to meet the needs of all the users, as each entity has requested more use of the pools. As these requests make it difficult to always share the facility, staff is requesting direction and/or recommendations on the following issues:

1. Staff believes the priority of the City Council is to rate City programs as the highest of priority of use at the facility. Public swim is the largest component of City-run programs currently offered at the pool. Public swim, at present, consists of using the zero entry pool, 4-foot lap pool, water slides and receiving pool, and the diving boards. Should staff continue to use all of the above components of public swim as a priority or does Council wish to have these components broken out at different times? 

2. Following past practices, of the exchange of facilities agreement with the local school district, staff has allowed the school districts second status in priority. Would this usage be a blanket usage by the schools or would Council direct staff to share the balance of remaining space amongst those requesting time, giving a priority to meets and matches over practice time? If schools were given blanket usage, this would largely exclude other user groups except at non- peak times and summer months. 

3. How would staff prioritize other user groups such as the Aquaknights, Dolphins, Terrapins or other private organizations?

4. Staff currently accepts and reviews requests for a six-month period of time. Should staff continue this practice? Staff is currently in the process of conducting a fee study relating to fees and charges for the Parks and Recreation Department. Pool fees and rentals are included in the study that is to be completed by October.

5. Related to pool rules and their enforcement, staff does glance through coolers and bags as they come through the gates of the pool. We have had some instances where glass has gotten by staff and broken on deck causing patrons to be inconvenienced while clean up is taking place. Would City Council like staff to “beef-up” their search for glass items?

Staff has attached pool rules and regulations, customer surveys and a copy of our most recent audit by Jeff Ellis & Associates (our aquatic risk management service provider) for your information and review. 

Staff looks forward to your discussion and direction on priority of use at the Brentwood Family Aquatic Complex, and in an effort to work cooperatively with all users, has notified our non-City users of this discussion item with City Council. 

Attachments:

Facility Rules
Customer Service Form
Ellis & Associates Audit

Brentwood Family Aquatic Complex

The following rules are provided to ensure a safe and fun visit to the Brentwood Family Aquatic Complex. Accidents may still occur and parental supervision is strongly advised. 

Facility Rules: 

1. Children under the age of 9 must be accompanied by a chaperone 15 years of age or older. 

2. All patrons one year and older require paid admission into the complex. 

3. Lifeguards are provided for additional safety. Drowning may still occur. Adult supervision is strongly advised. 

4. No dogs allowed. 

5. Food and drink are not allowed on the pool deck or bleacher areas. Food and drink are only permitted in designated turf areas. Ice chests, handbags, and backpacks are subject to search. 

6. Glass containers are not allowed. 

7. No alcohol permitted. 

8. No smoking permitted.

9. No climbing on fencing, structures, or bleachers. 

10. Portable stereos or radios are not permitted in the pool complex.

11. No running or horseplay allowed. 

12. No seeds or shells of any kind are permitted in the pool complex. 


TEAM/SCHOOL USAGE: The following additional rules apply to any team/school organizations using the facility.

1. Coaches are responsible for the enforcement of City facility and pool rules.

2. Coaches are responsible for the behavior and language of their participants and spectators. 

3. Food and drink are only permitted on designated grass areas. No seeds or shells of any kind are allowed in the facility. 

4. Coaches are responsible for the clean up of pool decks, bleacher area, and locker rooms. 

5. The City of Brentwood is not responsible for any lost or stolen items.

6. Equipment storage is available in outside bins. Teams must provide their own lock. 

7. Teams/schools may not sell any items without prior written permission from the City of Brentwood Parks and Recreation Department and may be subject to County Health Codes/permits and City business licenses. 

8. Any posted material requires prior written approval as to content and placement by the City of Brentwood Parks and Recreation Department. 

9. Only City of Brentwood Parks and Recreation staff is allowed in designated staff areas. 

10. Jeff Ellis & Associates Inc. is the City of Brentwood Family Aquatic Complex risk management authority and as such, all water-related activities require a licensed Jeff Ellis & Associate Inc. lifeguard to be on duty at all times, which may require an additional fee.

11. Any tents or shade structure requested must have prior written approval at least three working days before the event.

12. Any request for electrical outlets or extension cords must have prior written approval.

13. Participants are restricted to permitted areas only. Entry into non-permitted areas during open hours will require an admission fee. 

14. Portable stereos or radios are not permitted in the pool complex.

Pool Rules:

1. No swimming when lifeguards are not present.

2. No paper or cloth diapers allowed in the pool. Rubber pants or swim diapers are required. Diaper changing in locker room areas only. 

3. No diving in less than 6 feet of water.

4. Swim trunks with liners must be worn at all times. 

5. All flotation devices and/or swimming aids are prohibited. These include balls, inner tubes and water wings. Only Coast Guard approved PFD’s (life vests) are permitted. 

6. Diving boards and slides are only to be used when opened by a designated lifeguard.

7. Patrons must be at least 48” tall to ride the water slides. Only one person down the water slide at a time. Only feet first lying down in the face-up position is allowed. 

8. Only one person on the diving board at a time.


Violation of any of the above rules is cause for immediate ejection from the Brentwood Family Aquatic Complex for that calendar day. Subject to the seriousness of the violation(s), you may be subject to further admission restrictions. 



Brentwood Family Aquatic Complex


The following rules are provided to ensure a safe and fun visit to the Brentwood Family Aquatic Complex. Accidents may still occur and parental supervision is strongly advised. 

Facility Rules: 

1. Children under the age of 9 must be accompanied by a chaperone 15 years of age or older. Not allowed in without a chaperone.

2. All patrons 1 year and older require admission. All returning entries require payment. Will be turned away otherwise. If an unpaid guest is caught inside, they will be escorted out.

3. Lifeguards are provided for additional safety. Drowning may still occur. Adult supervision is strongly advised. 

4. No dogs allowed. Should not be let past the gates unless the dog is a seeing eye dog for the visually impaired.

5. Food and drink are permitted in designated areas only. Ice chests, handbags and backpacks are subject to search. 

6. Glass containers are not allowed. After one warning, the staff member must watch the patron dispose of the glass container.

7. No alcohol or illegal substances permitted. Will be escorted out and the parents will be called.

8. No smoking permitted. One warning, the parents will be called if the patron is a minor.

9. No climbing on fencing, structures, or bleachers. After two warnings, the patron will be asked to sit out (away from the crowd) for 10 minutes. If it happens again, the patron will be asked to leave.

10. Portable stereos or radios are not permitted in the pool complex. After one warning, the staff member may either take it away until the patron leaves or the patron may leave at that time (patron’s choice).

11. No running or horseplay allowed. After two warnings, the patron will be asked to sit out (away from the crowd) for 10 minutes. If it happens again, the patron will be asked to leave.

12. Graffiti of any of the BFAC property will cause for immediate ejection from the BFAC for three days and the parents will be called if the patrons are minors.

13. Fighting will cause for immediate ejection from the BFAC for three days and the parents will be called if the patrons are minors.

Pool Rules:

1. No swimming when lifeguards are not present. After one warning, the patron will be asked to sit out (away from the crowd) for 10 minutes.

2. No paper or cloth diapers allowed in the pool. Rubber pants or swim diapers are required. Diaper changing in locker room areas only. After two warnings, the staff member must not let the child back in the water until properly diapered.

3. No diving in less than 6 feet of water. After one warning, the patron will be asked to sit out (away from the crowd) for 10 minutes.

4. Swim trunks with liners must be worn at all times. The patron will be reminded of the rule for next time he visits.

5. All flotation devices and/or swimming aids are prohibited. These include balls, inner tubes and water wings. Only Coast Guard approved PFD’s (life vests) are permitted. After one warning, the staff member must take away the product until the patron goes home for the day, or the patron may leave.

6. Diving boards and slides are only to be used when opened by a designated lifeguard. After one warning, the patron will be asked to sit out for 10 minutes (away from the crowd). If it happens again, the patron will be asked to leave.

7. Patrons must be at least 48” tall to ride the water slides. Only one person down the water slide at a time. Only feet first sliding in the sitting or laying down position is allowed. After one warning, the patron will be asked to sit out (away from the crowd) for 10 minutes. If it happens again, the patron will be asked to leave and the parents may be called at the discretion of the lifeguard.

8. Only one person on the diving board at a time. Same as #6.

Violation of any of the above rules is cause for immediate ejection from the Brentwood Family Aquatic Complex for that calendar day. Subject to the seriousness of the violation(s), you may be subject to further admission restrictions. Further action may be taken at the discretion of the lifeguard. Not all punishments require the parents to be called, but if the lifeguard feels it is necessary to do so, that action can be taken. Every situation will be different, so the lifeguard must use his/her own discretion on what action/punishment must be taken. When a guest is asked to leave, it is only for the rest of that day unless stated otherwise.

“Providing excellence in care and service for the people, issues and resources of our community.”

BRENTWOOD FAMILY AQUATIC COMPLEX
195 Griffith Lane Brentwood, CA 94513
516-5430

It is the goal of the aquatic’s staff to provide our patrons with the highest quality swim experience possible.

Your comments and suggestions are desired in order to assist us in providing this service to you. 


How would you rate the overall cleanliness and appearance of the aquatic complex?

___excellent ___good ___fair ___poor 

How would you rate our overall customer service?

___excellent ___good ___fair ___poor 

How would you rate the overall activities offered at the aquatic complex?

___excellent ___good ___fair ___poor 

How would you rate the overall cost of activities offered at the aquatic complex?

___excellent ___good ___fair ___poor 


Additional comments or suggestions:



Optional, but required if you would like a response.

Name:___________________________________________________

Telephone or “E-mail”:______________________________________

Date:____________________________________________________


It is the goal of our staff to respond to our patron’s comments within 24 working hours of their comment.

Top of Page

[City Council]  [City Departments]  [City Forms]  [Boards/Commissions] [Passports] [Search] [FAQ]
[Municipal Code] [What's New]  [Employment]  [Links]  [General Information] [Table of Contents]